Bright Start Academy

” My experience with this organization started off amazing. I went and met with the director of admissions in person with my daughter to register her for camp and potentially other programs they had. I expressed to the director that I was interested in multiple weeks of camp for my daughter and that she needed the social interaction in many ways. On the application forms I checked off multiple weeks of camp. I got told by the director that because I have OAP funding I have to pay an additional $250 more. No problem I paid it immediately for the week of camp she sent me. I heard no further communication from them and followed up about additional weeks only to be told oh sorry miscommunication we filled your daughters spot. Now if I’m being truthful I believe they pick and choose who they want there. The director told my daughter how excited they were to have her and how she was going to make a ton of friends. My daughter had a rough few moments nothing drastic some swearing and some anxiety throughout the week but she is ASD so this is not crazy abnormal behavior and also something I told them about. I guess because my daughter did not have perfect behavior the entire week she went they decided to fill her spot for all the remaining weeks despite me selecting them on the application form and telling the director face to face. The worst part of this entire experience is my daughter finished camp 3 weeks ago with this organization and I still cannot get a receipt for the money I paid. I have followed up numerous times expressing the need to submit the receipt to OAP and keep getting blown off and told that I will get it and still have not received it. At this point I have to look at escalating this issue to someone above the director of admissions. Please think twice before you use this organization. They lied directly to mine and my daughter’s face and now I’m literally chasing them to get a receipt for my purchase. I did not hesitate to pay them the extra money they asked for but I can’t get a proper receipt. I’m extremely upset over this entire experience and so is my daughter because she made a friend and was looking forward to coming back only to be told sorry we filled her spot after I sent 3 emails. “

” Amazing school, great teachers, & better management. Very responsive, caring, & helpful. My son did his schooling there & it helped him a lot & took him far. He had an overall amazing experience, anytime he needed help the staff would go above & beyond to help him out with what him needed. The staff are very professional and I am so touched to see my son has improved a lot during his time here. “

” This organization is amazing. The staff here are so kind and caring towards each individual student. They make it such a welcoming environment. I’ve volunteered and have works for many places and this is by far the most amazing I’ve seen by far. The amount of care and thought that is put into each individual student is outstanding. The principal Allie works nonstop making sure that students have everything they require and more. I would highly recommend this school to anyone looking. Not only do the students gain amazing skill sets but staff make it so fun and engaging for them! 10/10 school and staff members. “

” My son is 5 years and was at Bright Start 11 months. He finished this month. I saw many positive gains from his time at Bright Start: Increased verbal capabilities, more gentle in his interaction with peers, and he is now able to count to 10, knows most of his colors, and can recognize a few letters. I am thankful for the staff that worked so hard to help him. For parents looking for an ABA facility this is a good place to start; however it will be important to be mindful of the fact that as a parent you know your child best, and do not be unduly pressured to think otherwise. Ask questions, request reports and progress documents periodically; and stay on top of the paperwork because sometimes they seemed to be too busy,and not able to attend to administrative details. Ontario autism funding requires documentation in order for services to continue, when funds are about to run out. Thankful mom! “

” Our son has autism. We visited quite a few private ABA schools in the Toronto area. We found Bright Start to be the best fit. We are 4 months into the year and everything has been great. Highly recommended. “